NEW YORK - Thompson Bellingrath appointed a physical brokerage network to complement Condimental.com, his online brokerage service, in September.
Despite having seen businesses such as wholesaleportal.com, GreatFood.com and Edgewood Creek fail at online brokerage concepts, Bellingrath, president of Condimental.com based here, remains unscathed in his determination to succeed.
Bellingrath appointed JBM Sales and Marketing, Foxboro, Mass., covering the Boston market, and Food Specialties Associates, Middlesex, N.J., covering the New York and New Jersey markets, to take the Condimental.com concept to the streets by communicating details to retailers.
“What I’m trying to do is put together a database of products,” said Bellingrath.
Condimental represents roughly 130 small-scale suppliers nationwide. Vendors pay Condimental an annual $100 fee as well as 15 percent commission.
JBM and Food Specialties work with 4,100 combined retail accounts and, together have 14 salespeople in the field, said Bellingrath.
Through the service, retailers can order cases of specialty foods from various suppliers by placing a single order at Condimental.com. Each order is then forwarded to the appropriate supplier which bills and drop ships directly to the retailer. The supplier is paid first and retailers receive separate shipments from each supplier. The two remain in contact for customer service.
Bellingrath, together with two other employees also manage customer service inquiries during regular business hours. The site features a telephone number to reach an in-house customer service representative.
“For a store manager who places 25 orders a month, this can save them 10 to 20 hours a month,” said Bellingrath.
Jerry Mintz, owner of JBM Sales and Marketing, said he was attracted to Condimental.com because of the site’s unique selection of products. “The majority of the lines he (Bellingrath) represents are small, v